Terms of service
Terms of Service
This online platform is operated by Shenzhen Sheng Anda Trading Co., Ltd. Throughout the website, references to “we”, “us” and “our” all represent Shenzhen Sheng Anda Trading Co., Ltd.
When you browse our site or complete purchases, you enter into our service arrangement and accept the binding effect of the following Terms of Service. This document, along with supplementary terms and linked policies, applies to every site visitor, including browsers, vendors, buyers, merchants and content contributors.
Kindly read these terms thoroughly before accessing our website. By browsing or using any part of this platform, you acknowledge acceptance of these Terms of Service. If you disagree with any clause within this agreement, you are not permitted to access the website or utilise our services. Where this document is treated as an offer, acceptance is limited exclusively to these terms.
Any newly launched functions or tools added to the store will also abide by these Terms of Service. You may view the latest revision of these terms anytime on this page. We hold the right to revise, amend or replace any section of the Terms of Service by publishing updates on our website. It falls under your responsibility to regularly check this page for revisions. Your continued access to our site after updates go live counts as acceptance of the modified terms.
SECTION 1 - Online Store Rules
By agreeing to these terms, you confirm you have reached the age of majority within your region of residence. If applicable, you also confirm you hold consent to let your minor dependents use this website.
You must not utilise our products for illegal or unauthorised activities, nor violate local laws (including copyright regulations) while using our services. You are prohibited from transmitting worms, viruses or any other destructive code. Any breach of these terms will trigger immediate suspension of your service access.
SECTION 2 - General Provisions
We retain the discretion to refuse service to any user at any time for any valid reason. You understand that your submitted content (excluding credit card data) may be transmitted without encryption across multiple networks, and may undergo adjustments to match technical requirements of connected networks or devices. Payment card information is always encrypted during network transmission.
Without our written approval, you are forbidden to reproduce, duplicate, resell or exploit any part of our service, platform access or contact channels provided through the website. Headings in this agreement are added only for reading convenience and will not restrict or alter the legal effect of these terms.
SECTION 3 - Information Accuracy, Completeness and Timeliness
We take no liability if content displayed on this site contains inaccuracies, incomplete information or outdated descriptions. Materials published here serve only as general reference and should not be used as the sole basis for decisions without cross-checking more authoritative sources. Reliance on site content is entirely at your own risk.
The website may include historical records, which are not real-time and provided purely for reference. We reserve rights to adjust site content whenever needed, yet we have no obligation to actively update all information. You accept the duty to monitor website changes independently.
SECTION 4 - Service and Price Revisions
Product prices are subject to adjustment without prior notice. We may modify or discontinue our service (or partial content/features) at any time and without advance notification. We will not bear liability toward you or any third party for price adjustments, service suspension or discontinuation.
SECTION 5 - Products and Services
Some goods and services are sold exclusively through this online shop. These items may have limited stock and can only be returned or exchanged following our Refund & Return Policy.
We make reasonable efforts to present product colours and photos accurately, but we cannot guarantee your monitor will fully replicate the true colour of merchandise. We reserve the right (without obligation) to restrict product sales to specific individuals, geographic zones or jurisdictions, and we may apply such limits case by case. We may cap purchase quantities for listed items. All product descriptions and pricing can be revised anytime at our sole discretion. We can stop selling any product without warning. Product offers become void where prohibited by local laws.
We do not guarantee product quality will match your expectations, nor promise all service faults will be fixed.
SECTION 6 - Billing and Account Information Accuracy
We retain authority to decline submitted orders. At our discretion, we may restrict or cancel purchase quantities per buyer, household or individual order. These limits cover orders created under the same account, payment card, billing or delivery address. When we alter or cancel an order, we will attempt notification via the email, billing address or phone number supplied at checkout. We may block orders judged to be placed by dealers, resellers or distributors.
You promise to supply current, complete and accurate purchase and account data for every order placed in our shop. You must promptly update account details including email addresses, card numbers and expiry dates so we can complete transactions and reach you when necessary. For extra guidance, please review our Refund & Return Policy.
SECTION 7 - Optional Third-Party Tools
We may grant you access to external third-party tools, over which we carry no monitoring, control or input. You acknowledge these tools are supplied “as is” and “as available”, without warranties, representations or endorsements from us. We will not be responsible for losses arising out of your use of these external tools.
Your use of third-party tools from our site is at your own risk. Before using them, confirm you understand and accept the original provider’s terms. We may roll out new services or functions (including new tools and resources) on this site later, and those new offerings shall also comply with these Terms of Service.
SECTION 8 - Third-Party Links
Certain content, goods and services available via our platform may include materials sourced from external providers. External hyperlinks may redirect you to unaffiliated third-party websites. We are not tasked with auditing or evaluating the accuracy of third-party content, and we exclude all liability for external websites, their materials, goods or services.
We take no responsibility for damages linked to transactions completed on third-party platforms. Please carefully examine their policies before making purchases. All complaints regarding third-party products should be sent directly to that external provider.
SECTION 9 - User Comments, Feedback and Other Submissions
If you send requested materials (such as competition entries), or voluntarily submit creative ideas, suggestions, plans and other content via online forms, email or post (collectively “comments”), you grant us perpetual rights to edit, copy, publish, distribute, translate and utilise your submitted content across all media formats without extra restrictions.
We hold no obligations: (1) to treat comments confidentially; (2) to pay compensation for submitted content; (3) to reply to your feedback.
We may (without requirement) monitor, edit or remove content we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, or content violating intellectual property rights or these terms.
You warrant your comments will not infringe third-party rights such as copyright, trademark, privacy and personality rights. Your submissions cannot contain defamatory, abusive or obscene content, or malicious code that disrupts website operation. You may not use fake email addresses or impersonate others to mislead us or other users about the source of comments. You bear full responsibility for all content you publish. We are not liable for user-posted remarks.
SECTION 10 - Personal Data
Your submission of personal information through our store is governed by our Privacy Policy.
SECTION 11 - Typographical Mistakes and Information Omissions
Occasionally, site content may contain typos, inaccurate descriptions or missing information related to product specs, pricing, promotions, shipping fees, delivery time and stock status. We reserve the right to correct such errors and update information or cancel orders without prior notice, even after you submit your purchase.
We have no duty to revise or clarify website information unless legally required. No scheduled refresh date shall be interpreted to mean all site content has been updated.
SECTION 12 - Prohibited Uses
Beyond other restrictions in this document, you are forbidden to use the website and its content: (a) for unlawful purposes; (b) to recruit others into illegal activities; (c) to violate international, national or local regulations; (d) to infringe our or other parties’ intellectual property rights; (e) to harass, insult, harm, defame or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to submit false or misleading information; (g) to upload or spread viruses and malicious code that disrupt website and internet functions; (h) to collect or track other users’ personal data; (i) to send spam, phish, crawl or scrape site data; (j) for obscene or immoral activities; (k) to bypass or interfere with website security mechanisms.
We may terminate your site access once you violate these prohibited usage clauses.
SECTION 13 - Warranty Disclaimer & Limitation of Liability
We do not guarantee uninterrupted, timely, secure or error-free service. We do not warrant that results obtained from service usage will be precise or reliable. We reserve the option to suspend service indefinitely or shut it down anytime without advance notice.
You explicitly accept that using our service is entirely at your own risk. Unless otherwise stated, the platform and all delivered products are offered “as is” and “as available”, without express or implied warranties including merchantability, fitness for a specific purpose and non-infringement.
Under no circumstances shall Shenzhen Sheng Anda Trading Co., Ltd., its directors, staff, affiliates, agents, contractors and suppliers be held responsible for injuries, losses, claims or any direct, indirect, incidental, punitive, special or consequential damages (including lost profit, lost revenue, data loss and replacement costs). This rule applies regardless of contract, negligence or strict liability grounds, even if we were notified of possible damages. Some jurisdictions do not allow exclusion of incidental or consequential damages; in such regions our liability will be capped at the maximum level permitted by law.
SECTION 14 - Indemnification
You agree to defend, indemnify and hold harmless Shenzhen Sheng Anda Trading Co., Ltd., its parent companies, subsidiaries, partners, officers, employees, contractors and suppliers against all third-party claims and demands, including reasonable attorney fees. Such claims arise when you breach these Terms of Service or violate laws or third-party rights.
SECTION 15 - Severability
If any clause of this agreement is judged unlawful, void or unenforceable, that provision shall apply to the maximum extent allowed by applicable law, while the unenforceable part is separated from the terms. This ruling will not affect the validity of all remaining clauses.
SECTION 16 - Termination
Obligations and liabilities incurred by both parties before termination remain effective after the agreement ends.
These Terms of Service stay valid until terminated by either side. You can terminate them anytime by notifying us you no longer wish to use our services or stopping site access.
If we judge or suspect you have violated any clause, we may terminate this agreement without prior warning. You remain responsible for all outstanding payments up to the termination date, and we may block your access to our service.
SECTION 17 - Entire Agreement
Our failure to enforce any right or clause in this document does not waive that right. These Terms of Service, plus all policies and operational rules published on our website, form the full agreement governing your use of the service. They supersede all previous oral or written communications and arrangements between you and us. Ambiguities in term interpretation shall not be interpreted against the drafting party.
SECTION 18 - Governing Law
These Terms of Service and any separate service agreements are governed and interpreted under the laws of the People's Republic of China.
SECTION 19 - Updates to Terms of Service
You can check the latest version of these terms at any time on this page. We may update, alter or replace any part of this document by posting revisions online. It is your duty to regularly review our website for changes. Your continued use of the platform after updates go live counts as acceptance of revised terms.
SECTION 20 - Contact Details
For enquiries regarding these Terms of Service, please reach us at:
Operating Company: Shenzhen Sheng Anda Trading Co., Ltd. Company Address: Room 1102, Zhongzhou Building, No. 3088 Jintian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen Support Email: service@emlovia.com Contact Phone: 15079632257 Business Hours: Monday to Friday: 9:00 AM-5:00 PM